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Re: Intel Matrix Storage Console Shows "Error Occurred" on 1 of 2 drives (RAID 0)

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Sylvia,

 

Thank you.  I'm up and running with four drives on a RAID10 configuration thanks to your help!

 

With this in mind, I have three questions:

 

1.)  I updated my Intel Matrix Storage Manager software from version 8.9.0.1023 to the latest version - v.12.9.0.1001.  It is functioning properly.  However upon startup, I noticed that the Option ROM is still running the old version 8.9.0.1023.  My experience and logic tells me that the Option ROM should be upgraded to match the software.  Do I need to do this and if so, can you provide guidance?

 

2.)  In running the 12.9.0.1001 software, I noticed that three of my four Seagate hard drives are running an older version of their Firmware.  One of the drives is running a newer - but not the newest version - of firmware.  Since these four drives are now part of a RAID10 array, should I worry about updating their firmware?  If I attempt to do so, is there any risk that I could mess up the ARRAY and get stuck rebuilding from scratch again?

 

3.)  Lastly, I noticed that my PC is running sluggish with this RAID10 configuration and that I sometimes see the spinning circle (aka hourglass) that the drives are doing something when running some data intensive activities.  I did enable "Disk data cache," but am still seeing the same performance issue.  Any thoughts on what this might be and how I can diagnose it?

 

Thanks again for the help!

 

James


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