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Re: USB 3.0 & external hard drive issue

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Turning off the power management did NOT fix the problem!  Problem remains Unanswered.

I have an HP Laptop 8540p. The USB 3.0 Port never worked with a Sans Digital RAID.  HP tech support Tried and Failed to find a solution. When I plug the same cable from the Sans Digital TR5UT +B  into the USB 2.0 port it works great. Other USB 3.0 devices work in the USB port. The failure is in the Renasas USB 3.0 driver. Windows 7 finds the device and tries to load the driver but I get an error "Device driver software was not successfully installed".  I've tried ever tick I know but there is a bug in the driver software.


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