Regrets for the untimely response. I have been traveling for work for several weeks.
Part of the problem is Windows automatically installs a driver (see pic). When I uninstall that driver, which driver should I install? An Intel driver or one from the hard drive manufacturer (Western Digital)? I looked but only found a firmware driver for the WD drives.
A bigger, possibly better, question is, What is the most efficient way to monitor the drives in my array? Until Windows automatically installed an updated driver, I was using RST. If there is a more efficient way, I am eager to proceed directly to it.
Is there a more direct way to Intel support than this forum?